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Front of House Team Member

Better Hearing Australia (Victoria) Inc

This role would ideally suit a university student looking to gain or improve your administration experience, specially one with some knowledge of audiology and who is interested in learning more about audiology practice.

This part time position requires someone who is ready to shine and have outstanding public service skills to be the welcoming face for those attending audiology consultations with our Connection Coaches.

Previous receptionist or administration skills is highly regarding but not essential, you must have strong Microsoft office skills, organisational skills and a clear and warming phone manner. Skills handling multiple tasks and an eye for detail with excellent time management skills would be highly regarded.

Your duties will include:

  • Brightening the day of every person who walk through our door
  • Being curious and kind with all our clients
  • Answering phone queries & directing incoming calls
  • Answering email queries
  • Making appointments
  • General administration duties, such as collecting and sending post & filing & scanning
  • Assisting the Connection Coaches to ensure a smooth-running clinic
  • Creating invoices and processing payments for consultations
  • Assisting with other adhoc duties on the day
  • Assisting the Business Lead with tasks as required.

Commencing at 2 day a week, there is opportunity for a longer-term role where you can further contribute to eliminating the social and emotional impacts of hearing conditions.

A Position Description is attached below.

How to apply

To apply:

  • View the Team Matrix and write a cover letter which:
    • a) describes why we need YOU to achieve our mission
    • b) explains HOW you can deliver what we need
    • c) outlines what you believe it means to you to offer person-centred, whole person experiences for people impacted by hearing conditions
  • Send your cover letter and CV to Prue Thomas, Business Lead at prue@betterhearing.org.au with the subject line: I am the Front of House Team Member you are looking for application via EthicalJobs.

Applications close Friday 6 March 2020 and we will move quickly thereafter.

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