About the Foundation:

The Alannah & Madeline Foundation is a national charity protecting children from violence and bullying. Our vision is that every child will live in a safe and supportive environment. The Foundation cares for children who have experienced or witnessed violence and runs programs which prevent violence in the lives of children. We play an advocacy role and we are a voice against childhood violence.

The team:

Our team is passionate, authentic and, above all, we are excited about what we do! The Foundation fosters an environment of respect, friendliness and enthusiasm.

We focus on results and give our staff the flexibility they need to achieve them.

The role:

Reporting to the Supporter Development Manager, this permanent role is responsible for delivering critical aspects of our donor management system (Raiser’s Edge) maintenance and functionality. This includes supporter data maintenance, data imports and exports, donation processing and reconciliation.

In this role you would:

• Lead the donation processing procedure, including direct mail, web donations, pledges, external events and event donations/registrations.
• Lead the daily reconciliation process.
• Support the Database Specialist with the management of the Foundation’s Regular Giving stream.
• Undertake administrative duties including data entry, maintenance of donors, prospects, contacts, and record archiving.
• Perform daily ad-hoc & administrative tasks including data extraction and data hygiene.
• Assist with the development and documentation of internal processes and procedures.
• Develop relationships with key internal and external stakeholders and organisations.

Experience required:

• A minimum of one year's experience in a similar role.
• Demonstrated experience with a Donor Management system, preferably Raiser's Edge (Essential).
• Knowledge of fundraising best practice and legislation, and a commitment to continual improvement (Desirable).
• Demonstrated experience of donation and reconciliation processes and procedures (Essential).
• Accuracy and attention to detail and ability to follow policies and procedures.

A Position Description is attached.